Privacy Policy

At Jiva Public School, we protect the privacy and security of personal data collected from students, parents, and staff. This privacy policy outlines how we collect, use, share, and safeguard information in compliance with applicable Indian data protection laws.

Data Collection

We collect various types of personal data through admission forms, online registration portals, feedback forms, surveys, and interactions with school administration. The types of data collected include:

Personal Information: Name, contact details, demographic data.

Student Records: Academic history, performance reports, behaviour records (including anger issues, learning difficulties, and special needs, if applicable).

Health Information: Medical records required for emergency care.

Financial Information: Fee payment details.

Data Usage

The collected data is used for the following purposes:

• Academic administration and record-keeping.
• Communication with parents and guardians.
• Managing extracurricular activities and student safety.
• Ensuring compliance with regulatory and legal requirements.
• Enhancing educational experiences using digital platforms.
• The school uses secure Enterprise Resource Planning Software – Jivanet for data processing and analysis.

Data Sharing

• Personal data may be shared with government education boards strictly for compliance purposes.
• Any data shared with third-party service providers is limited to the necessary scope and is governed by strict data protection agreements.
• Third-Party Vendor Compliance: We will only share personal data with third-party vendors who follow the same data protection standards as us. These vendors will sign agreements to ensure they handle your data safely, and we regularly audit them to ensure compliance.

Website-Specific Data

• The school’s website may collect cookies and use analytics tools to enhance user experience and track website performance.
• The website may integrate with third-party platforms, such as secure payment gateways for fee transactions and learning platforms for educational purposes.
• Cookie Policy: Our website uses cookies to improve your experience. Before we set non-essential cookies, we will ask for your consent. You can choose to accept or decline cookies at any time.

User Rights and Security

Access and Correction: Parents and students can request access to, correction of, or deletion of their personal data by contacting the school administration. Requests will be processed within [X] days. If you wish to delete your data, we will take action within [X] days, in line with legal requirements.

Security Measures: We use advanced security measures, including encryption, role-based access control, and firewalls, to protect personal data. We also ensure that third-party services we work with follow strict security protocols and undergo regular security audits.

Sensitive Data Protection: Sensitive personal data, such as health information, is handled with strict safeguards. This includes encryption and secure storage. We ensure that this data is only accessed by authorised personnel for specific purposes and is never shared without consent, except as required by law.

Data Retention

We will retain personal data only as long as it is necessary for educational and legal purposes. Once the data is no longer needed, it will be securely deleted. For example, student records will be kept for [X] years after graduation, after which they will be removed.

Compliance and Consent

• The school complies with Indian data protection laws and follows best practices in data handling.
• Consent for data collection is obtained through signed admission forms and parental approval for students under 18.
• Explicit Consent for Sensitive Data: The school will obtain explicit consent from parents or guardians before collecting sensitive personal data, such as health and medical information. Consent will be clear, specific, and voluntary, and parents/guardians will have the option to withdraw their consent at any time.

Breach Notification

If there is a data breach that affects personal data, we will inform affected individuals within 72 hours, as required by law. We will also notify the relevant authorities about the breach and take all necessary steps to protect the data.

Cross-Border Data Transfers

If we transfer your personal data outside of India, we ensure that it is protected according to Indian data protection laws. We only transfer data to countries that have adequate privacy protection or through agreements that ensure compliance with Indian law.

Contact Information

This privacy policy is subject to periodic updates. Changes will be communicated through the school’s official website or direct notifications. For any privacy-related concerns or requests, please contact:

Jiva Public School
Jiva Marg, Sector 21B, Faridabad, Haryana - 121001
contact@jiva.com | +91-129-4294802, +91-129-4294804